FAQ

FAQ's - Order

Questions about GetToys-Order related products can be answered here
How can I track my order?

After you successfully purchase the product, you can view the logistics information of the order on the homepage of our website - Track order.

How long does it take to transport to the United States?

We will ship your order within 1-2 days

after receiving itGenerally, we can receive the goods within 6-12 days after shipment

How do I return an item for a refund?

NOTE: Refunds can only be issued within 30 days of payment!
If the product you received is broken or defective, there is no need to return the item to us unless we request a return. Only then will we provide a free return label.
If the item is not defective, a physical return is required to obtain a refund. Non-defective items will be shipped back at the buyer's expense.
Please contact us here to submit a ticket to our customer-first team and we will be happy to assist you.Refund policy

What payment methods do you accept?

Our online store accepts the following payment methods for purchases:

1、Shopify - shop
2、MasterCard
3、VISA
4、American Express
5、Discover
6、PayPal
If you have any further questions or concerns about the payment methods we accept, please don't hesitate to contact our customer support team.

FAQ's - Product

Questions about GetToys-Toy Cars related products can be answered here
Are Toyota Land Cruiser models worth collecting?

Ranked Top 10 in off-road models; LC300 Black Titan resale value +30%.

How to identify authentic die-cast models?

TOYOTA engraving, seamless doors

Are these Honda models made of metal?

Yes! Each model uses die-cast zinc alloy for weight and realism, unlike plastic toys.

What scale are these Honda toy cars?

All Honda Series models are 1:64 scale – the perfect size for display cases.

Are Cadillac models heavier than other toy cars?

Yes! Our die-cast zinc alloy gives Cadillac models premium weight (30% heavier than plastic).

Do these models have working wheels?

All wheels rotate smoothly, perfect for display on miniature roads.

Are wheels made of rubber or plastic?

High-quality rubber tires with realistic tread patterns.

Are these toy cars officially licensed?

Our models prioritize 1:1 scale accuracy and premium die cast materials.